Customer Service

Returns & Replacements

You may return any items for whatever reason, even if you just change your mind, as long as you send them back within 14 days of receiving them. You may opt for a full refund or exchange. Products must be returned in their original condition, unworn with tags attached and the packaging undamaged and complete.

If you would like the returned item to be exchanged for another product include full details of the item you would like us to send you. Alternatively please let us know if it is a refund you would like instead. Return postage for items you choose to return will not be refunded.

Please return items to us enclosing proof of purchase and a note with your name, order number, date of order and reason for return.

When returning any goods from overseas, please clearly mark the package on the outside with 'RETURNED GOODS'. Unfortunately if any incoming customs charges are incurred as a result of this message not being added a charge will be deducted from your refund to cover the costs incurred by us. For Customs duties on Returned items please also refer to section Customs of our Terms and Conditions.